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Send us a note or phone: 877-832-1641 |
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What is web hosting?
Web hosting is the service that allows others to see your website on the internet. Web hosting is basically renting space on a computer that is connected to the internet full time. The files that make up your website physically reside on this computer that can be accessed by people everywhere, 24 hour a day, 7 days a week. back to top
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What is a domain name?
A domain name is simply a name given to your site. By giving your site a name, it makes it easier for people to access your site. A domain name is unique and is usually in the form: www.yourname.com. The letters following the last period (referred to a "dot") is called the extension and there are many different ones like .org, .info, .edu, etc. Most of the time, it is recommended that you stick with .com even if your site isn't a business, simply because most people are used to using .com. back to top
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Why do I have to register my domain name?
Domain names are registered to ensure that they are unique. back to top
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Is it really possible to build a website without being technically savvy?
Absolutely! With our site building tool, anyone can create an attractive, professional, and unique website without any prior web building experience. The user is guided through the entire process. back to top
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Is a gift pack still a good idea if the recipient is technically savvy?
Sure! A gift pack is simply a good, easy way to purchase hosting as a gift. There is nothing stripped down or missing from the hosting provided in a gift pack. If the user is knowledgable, they can still use any common method for building and publishing their website. back to top
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What happens after the 3 months of the gift pack?
Nothing out of the ordinary. Hosting will continue seamlessly and billed at the regular hosting rate of $14.95/month. Domain names are registered for a year.
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What do I do if I need help?
Visual presence provides 24 hour support. We have an online knowledgebase that will answer many questions and for other issues, a user simply submits a trouble ticket through our online support center - 24 hours a day, 7 days a week. back to top
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What is included in the hosting account?
The hosting account includes everything that is needed to create and maintain a high quality website. Email accounts, site building and maintenance tools, plenty of disk space and lot of other resources and features are included. For a detailed explaination of what is in the hosting in a Web Gift Pack, please look at the "Essential" package here. Be sure to return to this page to sign up for the Web Gift Pack. back to top
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Will you build the site for me?
Sure! Visual Presence offers professional web design services. We would be glad to discuss the needs for the site, make recommendations, and then give you a quote for a professional, custom site suited to the needs and purpose. back to top
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Who decides what the domain name is?
The recipient of the gift pack can choose any domain name that they wish as long as nobody else has already registered that domain name. We can assist the recipient in choosing a domain name if they would like. back to top
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